- Customer care - taking cases supporting customers software support issues
- Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels
- Present a positive, effective and flexible contribution to achieving team targets and objectives
- Collaborate with other team members to provide high-quality support
- Ensure constant self-development using day to day work, web-based training, and any other available tools
- From 6 months of experience in technical support
- Bachelor’s degree or any equivalent technical certifications
- Knowledge about 1 of 4: Windows Server operating systems OR Networking OR Database OR programming languages/scripting
- Customer orientated, motivated to take charge of both customer engagement and problem
- Good English communication
- Experience in customer service is a plus
- Demonstrated excellence in teamwork, collaboration, and knowledge sharing
- Very attractive annual remuneration package
- Super nice and relaxing office, located at Level A building - Lotte Centre with very modern facility, open working space
- Team building, summer trip, quarterly engagement activity, CSR activity
- Young and dynamics team members and manager
- Full salary insurance, PTI insurance, 100% probationary salary
- 12 days annual leave
- Performance bonus/KPI bonus at the end of the year
- Company cover insurance based on 100% of full salary
- Annual health check once a year
- Performance review once a year
- Gift for employees in all holidays during the year (for trade union members)
- Work and learn with the latest technologies from partners and customers.
- Intensive training from experts and English training from English native speakers
- Opportunities to obtain international certificates.
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Việc làm tại các tổ chức phi chính phủ - NGO Recruitment
- Website: https://ngorecruitment.org/
- Instagram: https://www.instagram.com/ngorecruitment_vn
- LinkedIn: https://www.linkedin.com/in/ngorecruitment
- Group: https://www.facebook.com/groups/VieclamPhichinhphu
- Youtube: http://bit.ly/Youtube_NGORecruitment
Recent Job
Dự án việc làm tại các tổ chức phi chính phủ - NGO Recruitment tìm kiếm co-founder tương lai
Tổ Chức Phi Chính Phủ CSDS Tuyển Thực Tập Sinh (Nhiều vị trí) – Có Hỗ Trợ Tài Chính
CSDS21/02/2021
Cán bộ truyền thông
SAVE VIETNAM’S WILDLIFE22/02/2021
Project Intern
FHI 36017/02/2021
[Online] TRG Company Recruiting Video Editor Part-time 2021
TRG International17/02/2021
Internship Program at Gwangju Science and Technology Academy (GIST) 2021
Gwangju Institute of Science and Technology (GIST)12/03/2021
Intern - Social Sciences (Statistical Analysis)
Economic and Social Commission for Asia and the Pacific30/07/2021
Intern for Botnar Project - PATH
PATH10/02/2021
Communication and Marketing Intern
Agrisud International05/02/2021
Center For Genomic Regulation CRG Summer Internship 2021 Recruitment Program (Full Grant)
Centre For Genomic Regulation CRG09/03/2021
Vietnam Management Trainee (HR Oversea)
SCG28/02/2021
ILO Internship Programme
ILO Internship Programme provides an opportunity for talented individuals20/02/2021
Project Assistant – Full-time intern
Kenan Foundation Asia13/02/2021
Support Services Intern
Save the Children International in Vietnam02/02/2021
Unilever Summer Interns for Customer Development
Unilever08/02/2021
Global Volunteer Recruitment Program for the 2022 Beijing Olympic And Paralympic Winter Games (Sponsored)
Beijing 2022 Olympic and Paralympic Winter Games30/09/2021
Summer Internship Program at Woods Hole Oceanographic Institution 2021 (Full Fund)
Woods Hole Oceanographic Institution05/02/2021